Delivery / Returns


Delivery of goods purchased on the website will be made with the courier company Fastway (

All orders received before 12 noon will be delivered on the next working day excluding bank holidays, public holidays, seasonal holidays and weekends.

The condition of the container of goods is the responsibility of Fastway, but should be brought to the attention of the shipping department of Stephen Thomas Male Grooming and Skin Clinic at the email address

Once a purchase is made, a tracking number will be sent to the customer from fastway couriers and

Treatment and Voucher inquiries should be sent to



The return of faulty goods should be sent to Stephen Thomas Male Grooming and Skin Clinic at the customers expense and arrangements will be made to replace or refund. Please include a cover not with your name, address and contact number. Returns go to:

Stephen Thomas Male Grooming and Skin Clinic

64 Dame Street,

Unit 1 Coghills House,

Temple Bar

Dublin 2

Customer Care

For treatment, voucher and product advice you can contact Stephen Thomas on 01 6729444 or email

For queries related to shipping please contact product shipping coordinator Violet on 0858724066